Impact of Kumamoto Earthquakes on Deliveries

Dear Customers,

Due to the effects of the "2026 Kumamoto Earthquake" that occurred on July 28, 2026, there are temporary suspensions of package collection and delivery, as well as delays in shipping, in some areas.

For information on affected areas and the latest delivery status, please check the official Sagawa Express website below.

We apologize for any inconvenience and trouble this may cause and appreciate your understanding.

We extend our deepest sympathies to all those affected and sincerely pray for everyone's safety and a swift recovery.

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Sagawa Express Announcement (same text below) as of 8:16 AM, July 29

Dear Customers,

Thank you for always using Sagawa Express's services.

Due to the effects of the 2026 Kumamoto Earthquake, package collection and delivery are currently suspended in the following areas.
Additionally, there are delays in deliveries for packages originating from or destined for certain areas.

[Areas where collection and delivery are suspended]
・Kumamoto Prefecture (Kumamoto City, Minami Ward (Jōnan-machi, Tomiai-machi), Yatsushiro City, Uto City, Uki City, Shimomashiki County, Yatsushiro County)

[Areas experiencing delivery delays]
・Packages from all over Japan to Kyushu
・Packages from Kyushu to all over Japan

Please note that the affected areas and service impacts may change depending on future damage conditions, traffic regulations, etc.

We apologize for any inconvenience this may cause and appreciate your understanding.