Description based on the Specified Commercial Transactions Act
| ■ Distributor | Alyo Co.Inc |
|---|---|
| ■Name of the Chief Executive Officer | Ohashi Marika |
| ■Store name | pinupcloset |
| ■ Postal code | 〒107-0061 |
| ■Address | 3-1-6 Kita-Aoyama, Minato-ku, Tokyo 316 Aoyama 501 |
| ■ Email address | pinupcloset@alyo.co.jp |
| ■URL | https://alyo.co.jp |
| ■ Fees other than the product price | Consumption tax, shipping fee (880 yen nationwide) Free shipping for purchases over 15,000 yen (tax included) *Free shipping does not apply to those living in Okinawa Prefecture or remote islands. |
| ■Payment method | We accept credit card payments (VISA, MASTER CARD, JCB, AMEX), shop pay, Amazon pay, and Paydy. All prices displayed on this website are inclusive of consumption. *We do not accept installment or revolving payments. Thank you for your understanding. |
| ■ Payment timing | In the case of payment by credit card (VISA, MASTER CARD, JCB, AMEX), shop pay, or Amazon pay, payment will be made immediately upon order completion regardless of whether the item is a made-to-order or pre-ordered item. In the case of Paydy, Convenience store payment: Payment due date: 10th of the following month Direct debit: Withdrawal: 12th of the following month Bank transfer: Payment due date: 10th of the following month All prices displayed on this site are inclusive of consumption. *We do not accept installment or revolving payments. Thank you for your understanding. |
| ■ Defective products | *Please note that we cannot accept exchanges for defective products other than unused products. *Only exchanges are available. |
| ■ Sales volume | Please check each product page. |
| ■ Shipping time | After confirming your payment, we will usually ship your order within 2-3 business days (excluding weekends and holidays) (counting from the next business day). During sales, it may take longer. Thank you for your understanding. For made-to-order and pre-order items, shipping estimates are listed on the product page. |
| ■Return deadline | We cannot accept returns due to customer's convenience. If you need to return the product due to our negligence (misshipment or defective product), please contact us in advance and send the product to us within one week of receiving it, and we will accept the return or exchange after confirming it. When contacting us, please attach an image and details that show the condition. Please note that we will not accept exchanges except in the case of initial defects of unused products. Please also note that we will not accept exchanges if you contact us after one week of receiving the product. |
| ■Return shipping fee | Please contact us in advance with clear images and details, and we will cover the shipping costs if the item is defective. Please send it to us cash on delivery as soon as we receive your inquiry by email. |
| ■ Contact email address | pinupcloset@alyo.co.jp *For all inquiries regarding our shop or products, please contact us via [Inquiry Email]. (Weekdays from 9am to 5pm. Please enter your name, details, address and order number if you have one). (We do not accept any sales calls. If you are interested in leasing a product, please contact us.) |
| ■About the images, text, brand names, etc. posted on this shop | The copyright and other rights of the images, text, etc. posted on this shop belong to Alyo Co., Ltd., and using them without permission to list them on auction sites, flea market sites, etc. is strictly prohibited. Additionally, listing products that were not purchased from our shop on auction sites, flea market sites, etc. using our shop's brand name, "Pinup Closet," is strictly prohibited. If we find any of the above behavior, we may issue a warning against copyright infringement. |
