Cat Charity Sale Announcement 🐈

Thank you for your continued patronage of our products.


This year, we will once again be holding our "Cat Charity Sale"! 🐈💖
During the sale period, you can purchase eligible products at a special discount of up to 60% off.


As always, a portion of the proceeds will be donated to support cat rescue activities.
Furthermore, this year we will also be donating to support the Kumamoto earthquake relief efforts.


This charity sale allows you to enjoy shopping while also supporting cats and disaster-stricken areas.
Don't miss this opportunity to purchase items you've been curious about or your favorite products at a great price! ♡

【About Donations】

For each product purchased during this period, the following amounts will be donated:

Regular items: 100 yen per item
Cat bags: 500 yen per item

*All purchases made during this period are eligible.


【Donation Recipients】
・Neco Republic
・Kumamoto Prefecture (Kumamoto Earthquake)

【Period】
August 21 (Fri) 17:00 ~ August 27 (Thu) 18:00

【Eligible Brands】
Enchanted Corset / CINEMATIQ / SERPENTINA

【SALE Eligible Products】
You can view them here
*Items may sell out before the sale begins. We appreciate your understanding.

【SALE Prices】

▼Important Notes

① Please note that due to manual packing of each item, significant delays in shipping are expected.

② Please be aware that the "size exchange service" exclusive to CINEMATIQ / SERPENTINA products is not applicable to sale items.

③ There have been many errors in shipping addresses. Inquiries regarding outdated information registered with Apple Pay, especially after moving, have increased. If an incorrect address is used for delivery, it may not be possible to retrieve the item or issue a refund, so please confirm your address in advance.

④ It is possible for items to sell out while you are making an inquiry to us. We cannot hold items, and inquiries are handled in the order they are received, so we ask for your understanding.


⑤ Due to the high volume of orders, delivery may take some time.
We aim to ship within approximately three weeks from the order date,
however, delivery times may vary due to the circumstances of the delivery company.
We appreciate your understanding.

 

▼Frequently Asked Questions

① I made a mistake in the shipping address.
　→Please contact our customer service immediately with the corrected address.

② I cannot use my points.
　→There are several possible reasons.
　　・Points cannot be used in conjunction with Shop Pay/Apple Pay/Google Pay.
　　・Points may not be usable in conjunction with coupons.
　　If you are experiencing issues other than these, such as being unable to click the button to apply points, please clear your cache and reopen the shop page.

③ I made separate purchases, and I would like them to be shipped together.
　→We do not accept requests for combined shipping. Please ensure you purchase all items together.

④ I purchased a pre-order item along with other items.
　→If you purchase pre-order items and regular items together, they will be shipped together according to the pre-order item's shipping schedule. If you wish to receive the regular items earlier, please make separate orders.

⑤ I placed an order before the sale and want to cancel it.
　→We cannot accept cancellations due to customer convenience.

⑥ I did not receive an order confirmation email.
　→DOCOMO users are encouraged to use a free email address. Due to a system issue, automatic emails sent to DOCOMO addresses are blocked. Therefore, we cannot deliver order completion emails. We apologize for the inconvenience and appreciate your cooperation.

Contact us here