Cat Charity Sale Announcement 🐈
Thank you very much for your continued patronage of our products.
We will be holding our "Cat Charity Sale" again this year! 🐈💖
During the sale period, you can purchase eligible products at a special discount of up to 60% off.
As always, a portion of the proceeds will be donated to support cat rescue activities.
This year, we will also be supporting the Kumamoto Earthquake relief efforts.
This charity sale allows you to enjoy shopping while also supporting cats and disaster-stricken areas.
Don't miss this opportunity to purchase items you've been wanting or your favorite products at a great price!
【About Donations】
For each product purchased during this period, the following amounts will be donated:
Regular products: 100 yen per item
Cat bags: 500 yen per item
*All items purchased during this period are eligible.
【Donation Recipients】
・Neco Republic
・Kumamoto Prefecture (Kumamoto Earthquake)
【Period】
August 21 (Friday) 17:00 ～ August 27 (Thursday) 18:00
【Eligible Brands】
Enchanted Corset / CINEMATIQ / SERPENTINA
【SALE Eligible Products】
You can view them here.
*Items may sell out before the sale begins. Please be aware of this in advance.
▼Important Notes
① As each item is packed by hand, significant shipping delays are expected. Please be aware of this in advance.
② Please note that the "size exchange service" exclusive to CINEMATIQ / SERPENTINA products is not applicable to sale items.
③ There are many errors in shipping addresses. Inquiries regarding old information registered with Apple Pay, especially for those who have moved, have increased. If an item is delivered to an incorrect address, it may not be retrievable or refundable, so please confirm your address in advance.
④ There have been cases where items sold out while customers were making inquiries with us. We cannot hold items, and inquiries are handled in order, so we appreciate your understanding.
⑤ Due to the high volume of orders, delivery may take some time.
We aim to ship within approximately three weeks from the order date, but delivery times may vary due to carrier circumstances.
We appreciate your understanding.
▼Frequently Asked Questions
① I made a mistake in my shipping address.
→ Please contact our customer service immediately with the corrected address.
② I cannot use my points.
→ There are several possible reasons.
・Points cannot be used in conjunction with Shoppay/Applepay/GooglePay.
・Points may not be usable in conjunction with coupons.
If you cannot enter points or press the "use" button for reasons other than those listed above, please clear your cache and reopen the shop page.
③ I purchased items separately and would like them to be shipped together.
→ We do not accept requests for combined shipping. Please make sure to purchase all items together.
④ I purchased a pre-order item together with other items.
→ If you purchase pre-order items and regular items together, they will be shipped all at once according to the pre-order item's shipping schedule. If you wish to receive regular items earlier, please order them separately.
⑤ I placed an order before the sale and want to cancel it.
→ Cancellations due to customer convenience cannot be accepted.
⑥ I did not receive an order confirmation email.
→ If you are a DOCOMO user, we recommend using a free email address. Due to a system issue, automated emails to DOCOMO addresses are often blocked. Therefore, you may not receive your order completion email. We apologize for the inconvenience and appreciate your understanding.
For inquiries, please click here.
