Summer Sale Announcement 🍉

Thank you for your continued patronage of our products.

As a token of our gratitude, we will be holding our annual结算セール this year🎀💗
Up to 40% OFF! ✨

Not only our popular corsets,
but also items that were very popular at our POPUP will be on sale!

Don't miss out on this opportunity! ✨

Sale items will be announced sequentially!


[SUMMER SALE]
June 26 (Fri) 17:00 ~ June 30 (Tue) 18:00

[Eligible Brands]
Enchanted Corset / CINEMATIQ / SERPENTINA

▼Important Notes

① Please be aware that each item is packed by hand, so significant shipping delays are expected.

② Please note that the "size exchange service" for CINEMATIQ products is not applicable to sale items.

③ There have been many mistakes in shipping addresses. Inquiries regarding old information registered with Apple Pay due to relocation, etc., have increased. If an item is shipped to an incorrect address, it may not be retrievable or refundable, so please confirm in advance.

④ There have been cases where items sold out while customers were making inquiries. We cannot hold items, and inquiries are handled in order, so please bear with us.


⑤ Due to the high volume of orders, shipping may take some time.
We aim to ship within approximately 3 weeks from the order date,
but the delivery time may vary due to reasons such as the delivery company's schedule.
Thank you for your understanding.

 


▼Frequently Asked Questions

① I made a mistake in the shipping address.
 → Please contact our customer service immediately with the corrected address.

② I can't use my points.
 → There are several reasons.
  ・Points cannot be used in conjunction with Shoppay/Applepay/GooglePay.
  ・Points may not be able to be used in conjunction with coupons.
  If you cannot press the button to enter and use points for reasons other than those listed above, please clear your cache and reopen the shop page.

③ I purchased items separately, but I want them to be shipped together.
 → We do not accept combined shipping requests. Please be sure to purchase all desired items together.

④ I purchased a pre-order item together with other items.
 → If you purchase a pre-order item with regular items, they will be shipped together at the time the pre-order item is ready. If you wish to receive the regular items earlier, please order them separately.


⑤ I ordered before the sale, and I want to cancel.
 → We cannot accept cancellations due to customer convenience. Please confirm the price change after March 13th at 12:00 and at the time of purchase before making your purchase.

⑥ I did not receive an order confirmation email.
 → We would appreciate it if DOCOMO users could use a free email address. Due to a system issue, automatic transmissions to DOCOMO addresses are blocked. Therefore, you may not receive your order completion email. We apologize for the inconvenience.

Contact: https://pinupcloset.shop/pages/contact

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