News

Notice regarding Golden Week closures for distr...

[Dear Customers] Thank you for using PinupCloset. Due to the closure of our distribution center during the Golden Week period from May 3rd (Fri) to May 6th (Mon), our shipping...

[Apology] Regarding the different colors of the...

Dear Valued Customer, Due to a page error, we have received reports from customers who ordered the 2-way Sienna Dress that they received a different color than what they ordered....

[Important] Notice of temporary suspension of d...

Dear Valued Customer, Due to the warehouse transfer, shipping will be temporarily suspended from March 19th, and is scheduled to resume on March 28th. During this period, deliveries will be...

Information for docomo carrier email users

[To all] We are currently receiving an increasing number of inquiries regarding "order emails not being received" and "no reply from customers" to the email address registered. We have confirmed...

Information on shipping procedures for the end ...

[To all] We expect a lot of orders during our clearance sale. We normally send your order within 2-3 business days (counting from the next business day, excluding Saturdays, Sundays,...

Regarding the impact of bad weather on deliveries

Dear Valued Customer, Thank you for your continued patronage. We would like to inform you that the following has been issued by Sagawa Express. A low pressure system is passing...